Return Policy

At Emiliz Atelier, we want you to love your purchase. If you’re not fully satisfied, here’s how our returns work:

1. Eligibility

Items must be returned within 14 days of delivery.

Items must be unworn, unused, and in original packaging.

Sale items, accessories, and custom orders are non-refundable.

2. Return Process

Contact us at [insert email or form] to request a return authorization.

Pack the items securely and ship them to the return address provided.

Once we receive and inspect your return, we’ll issue a refund to your original payment method.

3. Refunds

Refunds are processed within 7–10 business days after return approval.

Shipping fees are non-refundable.

4. Exchanges
At this time, we do not offer direct exchanges. You may return your item and place a new order.

5. Damaged or Wrong Items
If you receive a damaged or incorrect product, please contact us within 48 hours for assistance.

Shopping Cart
Scroll to Top